Anti-Fraudulent Transactions Policy

Release date: June 27th, 2024

We organize and sponsor a variety of promotional events to give users a fun and enjoyable shopping experience on the Temu Platform and help you sell Your Products. Many of these promotional events use coupons or other forms of incentives to reward user participants. In order for real users to enjoy the benefits of these incentives, we adopt this Anti-Fraudulent Transactions Policy. You must carefully review the terms of this policy and strictly comply with them in your operations on the Temu Platform. Capitalized terms used but not defined in this policy shall have the same meaning as those in the Temu Seller Services Agreement.

1. What is a Fraudulent Transaction?

A Fraudulent Transaction refers to a transaction on the Temu Platform between a Temu Seller and a buyer who is related to or otherwise acts at the direction of or in concert with the Temu Seller, primarily for the purpose of obtaining coupons, gifts, credits, rewards, givebacks or other things of value (collectively, the “Benefits”) sponsored by us. Examples of buyers who is related to or otherwise acts at the direction of or in concert with the Temu Seller include but not be limited to:

(i) administrator, operator, emergency contact person of the seller’s Temu account or Affiliated Accounts;

(ii) director, officer, manager, employee, contractor, agent, representative of the seller; and

(iii) persons who have familial or business relationships with the persons listed in (i) and (ii) above.

2. How do we detect Fraudulent Transactions?

We monitor and analyze transaction activities, data and information to detect abnormalities leading to Fraudulent Transactions, including seller network, buyer network, purchase record, fulfillment record, etc. If we suspect that an abnormality suggests Fraudulent Transaction(s), we may make an information request to you, in which case you shall provide a reasonable explanation with supporting evidence within the time limit specified by us.

3. How Fraudulent Transactions are processed?

Without prejudice and in addition to all rights and remedies available to us in theTemu Seller Services Agreement , we may charge a fraudulent transaction fee of ten (10) times the value of the Benefits involved in the Fraudulent Transaction. For the avoidance of doubt, we may charge the fraudulent transaction fee even as long as the Fraudulent Transaction took place, irrespective of whether you actually received the Benefits.

You recognize that Fraudulent Transactions are extremely harmful to both the Temu Platform and the real buyers. It is also increasingly challenging to detect Fraudulent Transactions because violators are becoming more and more sophisticated. As such, we will incur significant costs to put in place monitoring systems and resources to detect and prevent them. The amount of fraudulent transaction fee represents a genuine estimate of the damages suffered by us and the costs we have incurred or would incur in connection with monitoring, detection, investigation and prevention in connection with a Fraudulent Transaction.